Frequently Asked Questions

---

Pickleball is fun, social and friendly! The rules are simple and the game is easy for beginners to learn, but can develop into a fast-paced, competitive game. It combines many elements of tennis, badminton and ping-pong.

Pickleball can be played both indoors or outdoors on a badminton-sized court and a slightly modified tennis net. It is played with a paddle and a plastic ball with holes. You can play with doubles or singles.

The best part though, it can be enjoyed by all ages and skill levels.

We are located in the Bellport Outlets on Long Island. 

10 Farber Drive

Suite 1

Bellport NY, 11713

Right off Sunrise Highway and in the same parking lot as Home Depot. 

We have 8 indoor climate controlled courts. 1 of our courts is a private Grand Court. Where private parties, events and lessons can be held. 

Paddles Up Pickleball has professional, certified surfacing, nets and dividers. With plenty of seating and room in between court areas, we have you, the player in mind!

• Monday - Friday  8am-10pm
• Saturday  8am-8pm
• Sunday  8am-6pm

A membership is not required to play at our facility. We welcome both members and non-members to enjoy pickleball at our courts. Members will have the availability to book courts in advance ahead of non-members and also receive discounted pricing.

See our Memberships and pricing page for full details: (updated upon opening)

- Advance court reservations 

- Discounts on court rentals and open play 

- Discounts on leagues, tournaments and special events

- 10% OFF at our Pro Shop

- FREE access to our Dink Wall practice area with or without reservations

We don’t put a limit on guests, but we recommend 4-8 people max to share a court for the duration of your reservation. A typical game lasts 15-20 minutes and this allows for a good amount of play with some rest in between.

Please see our Membership Page

Court Reservations or Open Play for All Members: 

There is a 24-hour cancellation/reschedule policy for court reservations for all members. If cancelled with a 24-hour notice you will receive a credit to your account. No credits will be given if canceled or rescheduled with less than a 24-hour notice.  Paddles Up will not apply a refund to a credit card unless we cancel the play due to weather or lack of participation. 

Court Reservations or Open Play for All Guests: 

There is a 48-hour cancellation/reschedule policy for all guests. You will only be given a credit for future playing. No credits will be given if canceled or rescheduled with less than 48 hours notice.  

For Private Lessons:

Please cancel any booked private lesson sessions 24 hours in advance. Our instructor will coordinate an alternate booking date & a credit will be applied to the registrants Paddles Up account balance to be used for the rescheduled date. Any cancellations made under 24 hours' notice will result in loss of funds.

Clinics:  

Any clinic cancellations must be made 7 days prior to the start date of the clinic series. If the cancellation is made 7 days in advance the registrant will receive a refund to their Paddles Up account balance to be used for a future clinic or court reservation booking. THERE ARE NO MAKE-UP SESSIONS. 

Please plan accordingly when booking a clinic series. There are no refunds once the clinic series has started.

Tournaments or Seasonal Courts: 

There are NO refunds. 

In general: All refunds will be credited to your CourtReserve account as a balance credit.

Refunds are processed within 2-3 business days.

You are able to edit your court reservation in Court Reserve – go to My Reservations in the app, click on your reservation, and you can edit the date and the time from there.

Yes, we will have a pro shop where you can purchase a wide range of pickleball equipment, including paddles, balls, apparel, and accessories. Our knowledgeable staff can assist you in selecting the right equipment for your needs.

We offer house paddles and a ball for beginners who do not have their own. Our demo paddles will also be available at our facility for free but also can be purchased at a discounted rate to own.  Guests that come with a Paddles Up Pickleball Member, can rent a paddle for the day FREE of charge too. 

We sure do! We will have an in house professional instructor. You will be able to contact them directly to schedule an appointment. 

YES!

We will organize pickleball leagues and tournaments for players to showcase their skills and enjoy friendly competition. DUPR Days will be added as well. 

We will be updating all this information via Court Reserve and our social media outlets. Please make sure to subscribe to our email list to always stay informed. 

Absolutely! We will hold special one of a kind events throughout the year and always aim to keep excitement top of mind. 

Paddles Up Pickleball does provide you a filtered water station. 

Beverages including sports drinks, soda, water and pre-packaged snacks/protein bars will be available.  

You will spot some food trucks during some of our events too!

Of course, that is what our Grand Court area is for!

Our facility is available for private events and parties. Whether it's a corporate event, birthday party, or team building activity, we can accommodate your needs.  Check out our professional ping ping table too!

Please call or email us for more information on availability and pricing: Events@paddlesupny.com